Welcome to the BIGEyes Marketing general Frequently Asked Questions (FAQs) section. Throughout the year we update the answers to reflect the latest questions that our customers ask us. These questions and answers came from small and medium business owners like you. We hope you find them helpful and informative.
If you still don't find the answer to your question, please call our toll-free line at 1-888-4BIGEYES (1-888-424-4393).
Q: What are the primary ON-PRINT services from BIGEyes Marketing?
A: BIGEyes Marketing provides a wide range of impactful ON-PRINT services such as logos, business cards, stationery, and brochures. The common thread in delivering these services is to help you grab your customers' attention and communicate your message clearly. Learn more by clicking on our ON-PRINT menu or by contacting us for your free consultation. See the BIGEyes Marketing difference!
Q: What are the primary ON-AIR services from BIGEyes Marketing?
A: The perfect balance of sound, voice and words is essential in business communications. To leverage this, BIGEyes Marketing provides a wide range of effective ON-AIR services such as on-hold message, talk radio, web voice and promo announcements. Learn more by clicking on our ON-AIR menu or by contacting us for your free consultation. Hear the BIGEyes Marketing difference!
Q: What are the primary ON-LINE services from BIGEyes Marketing?
A: The Internet is changing the way we do business every day. At BIGEyes Marketing, we understand this and want to help you keep in pace with this ever-changing technology through our ON-LINE services such as website design, web banners, e-commerce and application development. We also develop smartphone apps and optimize all the websites we deliver through Search Engine Optimization (SEO) services. Learn more by clicking on our ON-LINE menu or by contacting us for your free consultation. See and hear the BIGEyes Marketing difference!
Q: Why is BIGEyes Marketing different from other consulting or design firms?
A: The BIGEyes Marketing difference is inherent in our core philosophy of "Your Message...Our Vision." This simply means that we know that your marketing message is the cornerstone of your entire business. Given this, we work hard to communicate your message in a clear, consistent and action-oriented manner across 3 primary media...ON-PRINT, ON-AIR, and ON-LINE. More importantly, we have the expertise in both business consulting and creative design. Other consulting firms or design studios primarily focus on 1 communications media.
Q: How long does it typically take for BIGEyes Marketing to deliver services?
A: Initial drafts are usually delivered within 2-3 days from payment processing. Final projects can be completed in less than 2-3 days thereafter.
Q: Do I need to make full payment before BIGEyes Marketing starts my project?
A: No, an upfront 50% payment is required prior to BIGEyes Marketing starting the project. We then require the remaining 50% to be paid in full after completing the project. However, we can provide you with different payment options if needed.
Q: What are the different payment options that BIGEyes Marketing accepts?
A: BIGEyes Marketing accepts online payment via Paypal, Visa, Mastercard or Discover. Payments by check are also accepted.
Q: Once I make a purchase online, how do I communicate with BIGEyes Marketing?
A: Once a project is started, you can communicate with us via the web-based client design area, allowing you to post messages, comments, and files. You can also contact our 24-hour Customer Support Group.
Q: Why should I consider purchasing a special service bundle?
A: We bundle for lower pricing to deliver a better value for our customers. You can save over 20% off standard pricing by purchasing a service bundle.
Q: How do I contact BIGEyes Marketing for any questions, comments, or concerns?
A: Email via support@BIGEyesMarketing.com, phone 1-888-4BIGEyes, fax 1-888-424-4393, and the client design area where username and password are required.
Still can't find an answer to your question? Contact us today and send us your question directly.